Application Engineer

We’re looking to add an Application Engineer to our team.  A knowledgeable and experienced engineer will help us provide best-in-class support to our clients, working very closely with clients to resolve support tickets, provide training as well as being supportive to other functions within the company – from Marketing to Product Development. Integrity and attention to detail are must-have qualities to ensure high quality services are delivered within expected timeline.

Responsibilities

  • Work closely with clients to resolve support tickets as quick as possible
  • Liaise with our Software Developers to resolve support tickets that need code improvements
  • Develop content for Training and Marketing materials, including technical webinars
  • Improve internal and external documentation of software products
  • Work closely with our DevOps Engineer to add test cases to our QA repository
  • Collaborate with external partners and IT service providers
  • Other job-related duties as may be assigned as needed

Qualifications

  • Experience supporting clients of CAE industry
  • Excellent communication skills and fluent English speaker
  • Advanced Engineering background
  • Experience with other CAE platforms and tools is desirable (e.g. Ansys, Abaqus, LS-Dyna, SIEMENS Femap and Nastran, Autodesk Moldflow and Nastran, among others)
  • MSc or PhD education is desirable
  • Experience with CAD/CAM/CAE Software Development is a plus

If you’re interested in this role, please send us an email – jobs@multimechanics.com — with your resume and a note explaining why you’d be a good fit for this role and for MultiMechanics.

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